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Problem: Unable to send Email Using an Email Provider Other than AT&T

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Use This Article When:
 

You are having the following email problems:

  • Receive an error message, “Could not connect to server”, when trying to send email.
  • Email timing out when trying to send.

Solution:


  Start by selecting your service domain

Hint: this is part of your email address that is to the right of the "@". For example, if your email address is username@att.net, "att.net" is your domain.
 
att.net
bellsouth.net

In order to send email using an email provider other than AT&T.net (Ex. Yahoo Premium Mail Service, AOL Main, MSN Premium Service, etc…) when Port 25 filtering has been enabled, you will need to set-up your email client (Ex. Outlook Express, Outlook, Netscape Mail) to send outgoing email through the fmailhost.isp.att.net SMTP server address.

To get customized instructions on how to set-up mail.att.net for your SMTP (outgoing mail server) address, please select the email client you are using from the list below:

Windows:


MAC:
In order to send email using an email provider other than AT&T.net (Ex. Yahoo Premium Mail Service, AOL Main, MSN Premium Service, etc…) when Port 25 filtering has been enabled, you will need to set-up your email client (Ex. Outlook Express, Outlook, Netscape Mail) to send outgoing email through the mail.att.net SMTP server address.

To get customized instructions on how to set-up mail.att.net for your SMTP (outgoing mail server) address, please select the email client you are using from the list below:

Windows:


MAC:
In order to send email using an email provider other than AT&T.net (Ex. Yahoo Premium Mail Service, AOL Main, MSN Premium Service, etc…) when Port 25 filtering has been enabled, you will need to set-up your email client (Ex. Outlook Express, Outlook, Netscape Mail) to send outgoing email through the smtp.att.yahoo.com SMTP server address.

To get customized instructions on how to set-up mail.att.net for your SMTP (outgoing mail server) address, please select the email client you are using from the list below:

Windows:


MAC:
Root Cause:
 Port 25 filtering

Related Solutions:
 
» Accessing & Using
» Add Mailboxes / Aliases
» Email Protection
» Error Messages
» General Info
» Newsgroups
» Passwords
» Send / Receive
» Setup
»server
»smtp
»username
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